We keep this simple and fair.
1. Monthly subscriptions
If Continuum is not working for you, contact us within 7 days of your first charge on a new paid plan and we will refund it in full — no questions asked, provided you have used less than 20% of the plan's monthly verification quota.
2. Renewals
Renewal charges are refundable within 72 hours if no verifications were consumed in the new cycle. After that, cancel any time to stop future charges; access continues until the end of the paid period.
3. Non-refundable cases
Quota that has been substantially consumed, accounts suspended for violating the Acceptable Use policy, and charges older than 30 days are not refundable.
4. How to request
Email sumeet@continuumapi.com from your account email with the transaction ID (shown in your Dodo Payments receipt). Refunds are processed to the original payment method within 5–10 business days.
Operated by Signalpulse Technologies LLC.